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diff --git a/sites/all/modules/views/help/ui-crashes.html b/sites/all/modules/views/help/ui-crashes.html new file mode 100644 index 000000000..4e8a3893a --- /dev/null +++ b/sites/all/modules/views/help/ui-crashes.html @@ -0,0 +1,25 @@ +<h2>Troubleshooting UI crashes</h2> + +There are a number of reasons why the Views UI may crash; the most common state or result of a crash is either a white screen (everyone's favorite WSOD), or a screen of what looks like garbage text. This is generally a javascript crash of some fashion. + +To get the most timely and accurate help in the issue queue, please try to gather this information: + +Check your javascript console. In Firefox, you can hit ctrl-shift-j or use firebug. Copy this information into the issue, or attach it as a text file. Really - this is the single biggest thing you can do to help figure out where the crash is coming from. + + +<h3>JSON prepends data with jQuery, causing editing and preview problems.</h3> +This section originally stems from <a href="http://drupal.org/node/346662">this issue.</a> + +Some modules may add PHP improperly, disrupting normal jQuery operation. Errors may look like + +<code> +<? session_module_name("files"); ?>{ "default": "default" } +</code> + +This can also be a server configuration issue. In one case, this was solved by commenting out + +auto_prepend_file = c:\wamp\www\php.ini.prepend + +in the php.ini. + +Another page to look at is the drupal.org page on <a href="http://drupal.org/node/158043">White screens</a> |